Privacy policy

Contents

General Terms and Conditions

This Privacy Policy explains how kyivan.com (hereinafter "Website") collects, uses, and protects the personal data of its visitors. By using the Website and submitting forms, you agree to this Policy.

The personal data controller is the kyivan.com website team (Kyivan brand), hereinafter “we”. Contact details for personal data matters: e-mail info@kyivan.com, phone +38 (097) 485-22-92, address: Київ, Україна.

We process data in accordance with the Law of Ukraine "On the Protection of Personal Data". If you are subject to the GDPR (Regulation (EU) 2016/679), you also have rights provided for by it.

What data we collect

Data You Provide Directly:

Name.
Phone number, Telegram or email;
Your website addresses;
Answers in a quiz: website type, goals, platform, promotion experience, estimated budget;
Message text you send.

Data Automatically Collected:

IP Address, Device Type, and Browser;
Pages viewed and time spent on site;
Source of transition and UTM tags;
Cookie identifiers.

Why we process data

SEO audit preparation and submission;
Connection with you and responses to requests;
Contract execution;
Website traffic analysis and site improvement.
Advertising and remarketing (only with your consent);
Compliance with legislation.

Data processing settings

Your consent (forms on the site, cookies);
You need to take action before signing a contract on your request;
Our legal interest: website safety and analytics;
Legal requirements.

Storage Periods

We store data no longer than necessary for the specified purposes. Applications and correspondence: up to 12 months after the last contact. Customer data under contract: for the contract term and 3 years after it ends. Analytical data: up to 26 months. After this, the data is deleted or anonymized.

Who do we transfer data to

We do not sell personal data. For the website's operation and processing of applications, we use:

the website hosting provider;
Google Services: Analytics, Tag Manager, Ads;
Communication services (email, Telegram) for notifications about applications;
CRM or similar tools for handling requests, if used.

Such services can process data beyond Ukraine. We can also transfer data under legal demand from government agencies.

Cookies

The website uses cookies. Detailed information about them and how to manage them: Cookie Policy.

Your rights

You have the right:

Know what data we process and receive a copy of it;
Require correction of inaccurate data;
Requesting data deletion or limiting data processing;
Opt-Out of Data Processing;
You can withdraw your consent at any time.

To use rights, write to us at info@kyivan.comYou can also file a complaint with the Ombudsman of the Verkhovna Rada of Ukraine on human rights.

Data security

We use HTTPS encryption, limit data access, make backups, and update software. No method of data transmission over the internet is completely secure, so we cannot guarantee complete protection.

Children

The website is not intended for individuals under 18 years of age, and we do not knowingly collect their data.

Policy Changes

We can update this policy. The latest version is always posted on this page, and the date of the last update is indicated at the top.